Secure, Efficient, Paperless Rent Collection.

Eliminate the risks and inneficiencies of paper payments with a fully digital, automated rent collection system.

How Paper Payments Hurt PMCs

We polled renters nationwide and found that 34% still use checks or money orders. Is that number higher than you expected? That begs the question…  Why is paper still so common in a digital world?

The reality: going mostly digital is easy—going 100% digital is the real challenge. It’s not as simple as banning paper in your front offices.  Residents use paper checks for a variety of reasons:
Illustration of a clock representing a long-standing habit.

Long-standing habit

Broken piggybank representing the underbanked community.

Underbanked/no access to digital banking

Illustration of distrust for digital transactions.

Distrust for digital transactions

A “no checks” policy doesn’t solve the underlying reasons residents still pay with paper. But the problem isn’t just inconvenience—it’s costing you.  

Allowing paper payments to continue exposes your business to avoidable risks:

  • Fraud/theft exposure
  • Revenue leakage
  • On-site inefficiencies
  • Cash flow delays
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Benefits of Paperless Payments 

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Improved Financial Security

Even as digital payments become the norm, the remaining few paper checks and money orders still create risk for your business. Digital payments are secure, and verifiable, reducing fraud and keeping your revenue protected.

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Enhanced Operational Efficiency

Front office teams are busy, and processing paper is time consuming.  When payments are fully digital, you enable your on-site team to work smarter, not harder, and spend their time on high-impact tasks that drive portfolio growth.

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Better Cash Flow

Paper payments add delays and unpredictability to rent collection. Digital payments are received and processed faster, and reconciliation is more accurate, making your revenue more predictable and reducing unnecessary financial gaps.

HOW IT WORKS

How Domuso helps organizations go paperless.

Digitally Certified Payment Options

Domuso eliminates the risks of paper payments by providing secure, certified payments that replace checks and money orders with fully digital alternatives.

  • Certified credit and debit card transactions
  • Optional certified ACH
  • 100% certified chargeback protection
Woman paying online with a credit card

MoneyGram + Mobile Check Deposits

For residents still using cash or money orders, Domuso provides easy digital alternatives that eliminate in-person handling

  • Mobile check deposit for checks and money orders
  • MoneyGram partnership for walk-in payments
  • Manager app to assist residents in the transition to digital
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Incentivizing Digital Adoption

Domuso doesn’t just provide digital payment options—it incentivizes residents to use them, making the transition to paperless simple and effective.

  • Rewards for digital on-time payments 
  • Bonus points for electing to pay digital certified
  • Rewards for opting to use AutoPay
Pet at an outdoor apartment community space

Before Domuso, processing checks and money orders created operational bottlenecks for FPI, increased security risks, and required extensive manual reconciliation.

By implementing Domuso, FPI Management was able to increase resident adoption of digital payments. As a result, FPI reduced manual processing, improving cash flow consistency, and enhancing overall efficiency.

“Domuso has been instrumental in removing paper payments from our leasing offices and improving resident adoption of digital payments.”

Vanessa Siebern
Chief Operating Officer, FPI Management

Ready to Eliminate Paper Payments?

Go fully digital with enhanced security, digitally certified payment options, and resident incentives for easy adoption.

FAQs

Frequently Asked Questions

1. What makes Domuso more effective at eliminating paper payments than other platforms?
2. What is “Domuso Certified”?
3. How does Domuso drive higher digital adoption among residents?
4. How does Domuso improve operations compared to other solutions?
5. Does Domuso work with our existing PMS?

Explore our other solutions.

Illustration demonstrating centralization

Centralization

Standardize rent collection across multiple PMS platforms, ownership groups, and properties and  apply best practices from your top-performing sites.

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